Shipping & Delivery Policy
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Orders placed on our website or mobile app are dispatched within 24 working hours after order confirmation.
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Once dispatched, delivery usually takes 5–7 working days.
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Delivery timelines may be affected due to unavoidable circumstances, remote locations, or areas not covered by our courier partners.
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Early or express delivery is not available at present.
Address & Delivery Attempts
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Please ensure your delivery address and contact number are correct at the time of placing the order.
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If the address is incomplete/incorrect, delivery will depend on your coordination with the delivery partner.
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The courier will attempt delivery up to two times.
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If delivery fails due to unavailability, incorrect address, or unreachable phone number, the order will be marked as RTO (Return to Origin).
RTO (Return to Origin) Orders
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Once an order is marked as RTO and received back by us, the refund will be processed as per our refund policy.
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Re-delivery is not available for RTO orders. To receive the product, please place a fresh order.
Product Expiry & ShelfLife Information
As per Legal Metrology (Packaged Commodities) Rules, 2011, all applicable products display their Best Before / Use By date on the platform.
Minimum Shelf Life at Delivery
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Products with shelf life less than 6 months: minimum 20% remaining
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Products with shelf life less than 1 year: minimum 10% remaining
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Products with shelf life more than 1 year: minimum 10% remaining
Shipping Charges
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Orders ₹2000 or above → Free Delivery
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Orders between ₹1000 – ₹2000 → ₹60 delivery charge
Payment Mode
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Cash on Delivery (COD) is not available.